Effective Date: February 11, 2026

At Shoppingity Stores, we strive to provide high-quality digital products and educational services. Please read our refund policy carefully before making a purchase.

1. Nature of Products

Shoppingity Stores primarily sells digital products, including online courses, training materials, downloadable resources, and other educational content delivered in video, audio, or text format.

Because these products are delivered instantly and cannot be “returned,” our refund policy is structured accordingly.

2. No Refunds on Digital Products

All sales of digital products are final and non-refundable once access has been granted or the product has been downloaded.

This includes:

Online courses

Digital downloads

Memberships or subscriptions

E-books, audio, and video materials

By completing a purchase, you agree that you understand the product is digital and immediately accessible, and therefore not eligible for refund.

3. Refund Exceptions

Refunds may be considered only under the following circumstances:

You were charged multiple times for the same product due to a technical error

You did not receive access to the product due to a verified system issue on our end

There was a billing error proven to be caused by our payment system

In such cases, refund requests must be made within 48 hours of purchase.

4. Requesting Support

If you experience any issues with your purchase or access to your product, please contact our support team:

📧 Support Email: support@jjcmentor.com

Our team will investigate and assist you promptly.

5. Chargebacks and Disputes

Initiating a chargeback or payment dispute without first contacting our support team may result in permanent suspension of access to our products and services.

We encourage all customers to reach out to us first so we can resolve any concerns professionally and fairly.

6. Policy Updates

Shoppingity Stores reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By purchasing any product from Shoppingity Stores, you acknowledge that you have read, understood, and agreed to this refund policy.